About the Role

Our client is a well-established leader within the industrial racking, storage systems, and logistics infrastructure sector, servicing some of Australia’s largest retail and commercial organisations.

Due to continued growth, they are seeking an experienced Operations Manager to take ownership of end-to-end operational performance across their Dandenong-based warehouse, logistics, and project delivery functions.

This is a senior, hands-on leadership role responsible for ensuring seamless execution from order receipt through to delivery and installation, while maintaining strong inventory control, operational efficiency, and high-quality client outcomes.

You will also act as the key operational interface for major retail and commercial clients, ensuring expectations are met across multiple complex, time-sensitive projects.

Shift Times & Salary

Hours: Monday to Friday | Day Shift (occasional flexibility required)

Salary: $125,000 – $140,000 + Superannuation + Annual Bonus

This is a permanent full-time leadership opportunity offering long-term stability and strong career progression within a growing and specialised industry.

What You’ll Be Doing

Your responsibilities will include:

• Leading end-to-end warehouse, logistics, and project delivery operations

• Acting as the primary operational contact for key retail and commercial clients

• Managing full order lifecycle from receipt through to dispatch and installation

• Overseeing warehouse operations including receiving, storage, picking, packing, and dispatch

• Ensuring high levels of inventory accuracy through ERP/WMS systems and cycle counting

• Managing freight, transport, and 3PL provider relationships to ensure cost-effective delivery performance

• Driving DIFOT performance and ensuring on-time, in-full delivery outcomes

• Leading quality assurance processes to ensure all outbound goods meet strict standards

• Overseeing installation readiness, checklists, and project handover processes

• Identifying and implementing process improvements across warehouse and logistics operations

• Driving cost control initiatives across labour, freight, and operational expenditure

• Leading WHS compliance and building a strong safety culture across all operations

• Managing, mentoring, and developing warehouse and logistics teams

• Supporting workforce planning to meet project deadlines and operational demand

• Working closely with ERP/WMS systems to improve visibility, reporting, and efficiency

What We’re Looking For

If you have senior experience in operations, warehouse management, logistics, or supply chain leadership within complex, fast-paced environments, this role will suit you well.

You’ll also need:

• Minimum 7–10 years’ experience in Operations, Warehouse, or Logistics Management

• Exposure to major retail clients or national distribution networks

• Proven experience managing end-to-end supply chain or distribution operations

• Strong client-facing experience managing key accounts or commercial stakeholders

• Experience in warehouse, 3PL, retail distribution, or industrial project environments

• Strong proficiency in ERP/WMS systems

• Strong understanding of inventory control and warehouse performance metrics

• Excellent leadership experience managing operational teams

• Strong commercial acumen with experience in cost control and margin improvement

• Solid understanding of WHS legislation and compliance requirements

• Advanced problem-solving and process improvement capability

• Full Australian working rights (Citizen, Permanent Resident, or unrestricted work rights)

Highly Regarded

• Experience in structural racking, industrial storage, or commercial installation projects

• Strong DIFOT-driven operational environment experience

• Experience leading warehouse layout optimisation or system implementations

• Strong background in lean operations or continuous improvement initiatives

What We Offer

• Senior leadership role with full operational ownership

• Competitive salary package + annual bonus

• Opportunity to work with major national retail and commercial clients

• Long-term career progression into senior operations or general management

• Hands-on role with genuine influence over operational performance

• Supportive leadership team and collaborative culture

• Stable, growing business within a specialised and in-demand industry

• Exposure to complex, high-value logistics and project delivery operations

Additional Requirements

• Proof of full Australian working rights

• Pre-employment medical (including drug & alcohol screening)

• National Police Check

How to Apply

Click the “Apply Now” button or email your resume directly to:

***************@Programmed.com.au