Part-Time Medical Receptionist – Rheumatology Practice

Location: Dandenong, Victoria

Hours: 17-18 hours per week (Wed 0800-1700, Fri 0800-1600/1700). Flexibility required to cover annual and sick leave.
This is a job share position.

We are seeking an experienced and professional Medical Receptionist to join our busy rheumatology specialist clinic in Dandenong. This role is ideal for someone with a strong work ethic, excellent communication skills, and the ability to work both independently and unsupervised.

Key Responsibilities

• Patient Management: Greet patients warmly, manage check-ins, and coordinate clinic flow.

• Appointment Scheduling: Manage complex diaries and schedule specialist appointments.

• Communication: Answer incoming telephone enquiries and manage the practice email inbox.

• Billing & Dictation: Process Medicare, DVA, and private health claims via Eclipse/Lantern.

• Administration: Handle incoming referrals, upload correspondence

The Ideal Candidate Will Have:

• Industry Experience: Minimum 1–2 years of medical reception experience (specialist practice preferred).

• Software Proficiency: Experience using medical software packages, experience with Zedmed highly regarded but not essential

• Communication Skills: Exceptional verbal and written communication with a high level of empathy.

• Task Management: Strong ability to multitask, prioritize under pressure, and maintain high attention to detail. Ability to work unsupervised and manage tasks independently

• Professionalism: Understanding of strict patient confidentiality and privacy regulations. Demonstrate cooperative collegial behaviour with staff.

If you are passionate about delivering outstanding patient service and thrive in a team-oriented yet autonomous setting, we would love to hear from you.

What We Offer

• Stability: Permanent part-time position in a supportive , welcoming office environment

• Compensation: Competitive hourly rate  $33-37 per hour based on experience.

How to Apply:

Please email your resume AND a brief cover letter to ***********@gmail.com or contact our clinic at 9791 2388 for more information.