Company Description

Rexel Electrical Supplies, a part of Rexel Australia is a worldwide expert in distributing electric and energy-efficient products and services. We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers’ homes, businesses, and industries.

Job Description

In this role, you'll be a key member of our close-knit branch in Dandenong and be responsible for providing great customer service and sales support to our customers in the electrical industry. 

We offer an industry competitive salary, genuine career opportunities, and fantastic culture that will empower you to succeed.

A typical day will involve

• Provide solutions and in-store experience that inspires our customers.
• Admin such as: Managing sales orders, quotes and customer projects
• Building relationships with suppliers to ensure margins are maintained
• Respond to customer queries & make follow-up calls. 

Qualifications

• Proven experience in a sales or customer service role, preferably within the electrical industry or related field
• Strong communication and interpersonal skills with the ability to build and maintain customer relationships
• Proficiency in managing administrative tasks including order processing, quotations, and project coordination
• Excellent organisational skills with attention to detail
• Competency in using CRM systems and Microsoft Office applications
• Problem-solving mindset with the ability to provide tailored solutions to customer needs 
• Technical knowledge or certification in electrical products and services
• Experience working with suppliers and managing supplier relationships
• You're the kind of person who brings a smile to the team and genuinely loves levelling up your skills in the electrical industry

Additional Information

Why join Rexel? 

We promise to provide a fun and safe environment to develop your career; help make a difference through charities we support and sustainability initiatives; and offer bonuses and rewards based on great performance.

• Genuine career opportunities
• Access to SkillUp learning platform 
• Global business
• Committed to a making a sustainable future possible
• We are passionate about being a genuinely diverse and inclusive business.  
• Paid parental leave
• We are proud of our “Women in Rexel” program. 
• Chance of global mobility if desired, with more than 1,900 branches across 21 countries. 
• We have a ‘top of the range’ rewards and discounts platform called KUDO$
• Wellbeing support program and birthday leave! 

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